Server Reboots (Resolved)
  • Priority - Standard
  • Affecting Other - All servers
  • In order to ensure we are fully patched against Zombieload, all servers will be rebooted to apply patches today.  This will cause a brief 2 minute outage.

    We apologise for any inconvenience and if you'd like to read more about this, please visit https://zombieloadattack.com/

  • Date - 17/05/2019 11:00 - 17/05/2019 11:56
  • Last Updated - 17/05/2019 11:19
Issue with storage network (Resolved)
  • Priority - Critical
  • Affecting System - Storage network
  • Update 16:05 : This issue has now been resolved, we will continue to monitor the situation but do not anticipate any further issues.  Thanks for your patience.

    Update 15:30 : We're continuing to investigate the cause of the outage.  We don't currently have an ETA for the resolution.

    We are currently experiencing issues with our storage network, affecting all hosted websites/email.  We will provide an update as soon as the cause has been identified.  Sorry for the inconvenience. 

  • Date - 09/05/2019 15:05 - 09/05/2019 16:05
  • Last Updated - 09/05/2019 16:52
Network Problems (Resolved)
  • Priority - Critical
  • Affecting Other - All London Systems
  • Our network provider is currently experiencing network issues, resulting in problems accessing all servers.  They are working to resolve this and we apologise for the inconvenience.  We'll update as soon as possible.

  • Date - 09/03/2019 20:45 - 09/03/2019 23:01
  • Last Updated - 09/03/2019 20:48
Red - Upgrade (Resolved)
  • Priority - Standard
  • Affecting Server - red
  • A hardware upgrade for Red is scheduled for this window.  We do not anticipate any downtime as sites are switched to the new hardware, but services should be considered at risk.

  • Date - 10/12/2018 19:00 - 11/12/2018 14:40
  • Last Updated - 10/12/2018 19:46
Blue - Upgrade (Resolved)
  • Priority - Standard
  • Affecting Server - blue
  • A hardware upgrade for Blue is scheduled for this window.  We do not anticipate any downtime as sites are switched to the new hardware, but services should be considered at risk.

  • Date - 10/12/2018 19:00 - 11/12/2018 14:41
  • Last Updated - 10/12/2018 19:19
Yellow - Upgrade (Resolved)
  • Priority - Standard
  • Affecting Server - yellow
  • A hardware upgrade for Yellow is scheduled for this window.  We do not anticipate any downtime as sites are switched to the new hardware, but services should be considered at risk.

  • Date - 08/12/2018 19:00 - 09/12/2018 21:47
  • Last Updated - 08/12/2018 19:33

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name Web Email
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green
orange
red
yellow